Trusted Choice®
Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enables us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy.  This committment means we shall:

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- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.

- Guide you through the claims process for a prompt and fair resolution to your claim.

- Help solve problems related to your coverage or account.

- Explain the coverages and options available to you through our agency, at your request.

- Return your phone calls and emails promptly and respond to your requests in a timely manner.

- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, email and call center services.

- Use our experience and multiple company relationships to customize your coverage as needed.

- Commit our staff to continuing education so they may be more knowledgeable in serving you.

- Treat you with respect and courtesy.

- Conduct our business in an ethical manner.

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We pledge this to you, our clients, and ask that you let us know if
we fail to meet our committment, so we may take corrective action.

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HAVE A QUESTION?
Contact us here.  We'd be happy to answer all of your questions.
Or just call our office at 775-883-2932 for quick, personal service.

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